COBY Connect App Support

Pairing your band

1. Charge the band for a few minutes.
2. Open COBY Connect and tap Get Started (or Devices > Add a Device).
3. Keep the band next to your phone and tap it when it appears. It buzzes once when it connects.

If the band does not appear, make sure no other app is connected to it. In the other app, disconnect the band, then go to iPhone Settings > Bluetooth, tap the band and choose Forget This Device.

More than one band

Your iPhone uses one band at a time. Every band you pair stays saved under Devices. Tap Switch to This Band to change.

Find my band

Open Devices, tap your band, then tap Find. The band buzzes and flashes its light.

Apple Health

Turn on Settings > Sync to Apple Health. COBY Connect copies steps, energy, distance, workouts, heart rate, HRV, blood oxygen, breathing rate and sleep into the Health app.

Call and app alerts

Choose which alerts buzz your band in Devices > your band > Call & App Alerts. Your iPhone must also allow notifications for each app.

Try it without a band

On the pairing screen, tap Explore with Demo Data. Turn it off in Settings > Exit Demo Mode.

Health readings

COBY Connect and the band are not medical devices. Readings are estimates for general wellness and are not meant to diagnose or treat any condition.

Contact us

Use our support form or email support@cobyaudio.com. Include your band model. For connection problems, also send the log from Settings > Band Log (tap the share button).